Effective Date: 01-06-2023

1. Introduction

Welcome to Gymmax! At Gymmax, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our gym management software and related services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you interact with Gymmax, we may collect personal information that you provide directly, including:

• Registration Information: When you sign up for our services, we collect your name, email address, phone number, and other contact details.
• Payment Information: If you make a purchase or payment, we collect financial information such as credit card details or other payment methods.
• Profile Information: Information you provide to complete your profile, including gym preferences, goals, and feedback.

2.2 Usage Data

We collect information about your interactions with our services, including:

• Device Information: Information about the device you use to access our services, such as device type, operating system, and unique device identifiers.
• Log Data: Details of your access to our services, including IP addresses, browser types, pages visited, and timestamps.
• Activity Data: Data about your usage patterns, including the features you use and your engagement with the software.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and gather information about your usage. Cookies are small files placed on your device that help us recognize you and improve our services. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

3.1 Service Delivery

We use your information to:

• Provide and Maintain Services: Operate our gym management software, process transactions, and manage your account.
• Customer Support: Respond to your inquiries, provide assistance, and address any issues you may encounter.

3.2 Personalization and Improvement

We use your information to:

• Customize Your Experience: Tailor our services to better meet your preferences and needs.
• Analyze Usage: Understand how you use our services to improve functionality and enhance user experience.

3.3 Communication

We use your information to:

• Send Updates: Provide you with important information about your account, service updates, and changes to our policies.
• Marketing and Promotions: Send you promotional materials, newsletters, and offers, subject to your preferences and consent.

4. How We Share Your Information

4.1 Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, including:

• Payment Processors: To handle transactions and billing.
• Data Analytics Providers: To analyze usage patterns and improve our services.
• Technical Support Providers: To assist with technical issues and maintenance.

4.2 Legal Requirements

We may disclose your information in response to legal obligations, including:

• Compliance with Laws: To comply with applicable laws, regulations, or legal processes.
• Protection of Rights: To protect the rights, property, or safety of Gymmax, our users, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or other business transfer, your information may be transferred as part of the transaction. We will notify you of any significant changes to our privacy practices in such cases.

5. Security of Your Information

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: To secure sensitive information during transmission and storage.
• Access Controls: To limit access to personal information to authorized personnel only.
• Regular Audits: To review and update our security practices and identify potential vulnerabilities.

Despite these measures, no system is completely secure. We cannot guarantee the absolute security of your information and recommend taking precautions when sharing personal data online.

6. Your Choices and Rights

6.1 Access and Correction

You have the right to access, update, or correct your personal information. You can do so by logging into your account or contacting our support team.

6.2 Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by adjusting your communication preferences in your account settings.

6.3 Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. If you wish to request the deletion of your information, please contact us, and we will take reasonable steps to accommodate your request.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Gymmax

Email: info@gymmax.in

Phone: 7709330225

Address: 2nd Floor, Bootstart,Baner - 411045